Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
~person:"Wang, Kai-yu"
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service work and service worke...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
USA
Customer satisfaction
2
Kundenzufriedenheit
2
B-to-B-Marketing
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Business-to-business marketing
1
Complaint management
1
Consumer behaviour
1
Dienstleistungssektor
1
E-commerce
1
Electronic Commerce
1
Konsumentenverhalten
1
Lieferantenmanagement
1
Online retailing
1
Online-Handel
1
Relationship marketing
1
Service industry
1
Structural equation model
1
Strukturgleichungsmodell
1
Supplier relationship management
1
Switching behaviour
1
Taiwan
1
United States
1
Website
1
Wechselverhalten
1
customer loyalty
1
relationship quality
1
website characteristics
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Wang, Kai-yu
Altinay, Levent
2
Kedir, Abbi Mamo
2
Williams, Colin C.
2
Bednarzik, Robert W.
1
Beyers, William
1
Beyers, William B.
1
Canter, Deborah D.
1
Cheng, I-shin
1
Chih, Wen-hai
1
Grubel, Herbert G.
1
Hammes, David L.
1
Harpel, Ellen D.
1
Horgan, Ian G.
1
Hsu, Li-chun
1
Jobber, David
1
Jones, Rosalind
1
Kavanagh, Michael J.
1
Kim, Wansoo
1
Kuo, Chun-min
1
Lu, Jin-ray
1
Malhotra, Neeru
1
Michel, John W.
1
Mukherjee, Avinandan
1
Ok, Chihyung
1
Pinto, Mary Beth
1
Robinson, Olive
1
Rowley, Jennifer
1
Stiltaloppi, Jaakko
1
Suoranta, Mari
1
Tews, Michael J.
1
Toivonen, Marjy
1
more ...
less ...
Published in...
All
The service industries journal
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
