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~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Hospital"
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Hospital
Dienstleistung
60
Services
60
Dienstleistungssektor
39
Service industry
39
Krankenhaus
32
Innovation
30
Dienstleistungsqualität
28
Service quality
28
Service innovation
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Customer satisfaction
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Innovation management
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Innovationsmanagement
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Kundenzufriedenheit
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Dienstleistungsinnovation
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Gesundheitswesen
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service innovation
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Consumer behaviour
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Freie Berufe
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Konsumentenverhalten
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Produktentwicklung
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healthcare
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Information technology
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Informationstechnik
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service design
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transformative service research
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Customer integration
5
Customer service
5
Dienstleistungsmanagement
5
Dienstleistungsmarketing
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Knowledge-intensive industry
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5
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Mody, Makarand Amrish
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1
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1
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Hon, Alice H. Y.
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1
Huang, Kuo-cherh
1
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The service industries journal
Health care management review : HCM review
236
NBER working paper series
211
Health care management science
202
International journal of hospitality management
192
Working paper / National Bureau of Economic Research, Inc.
177
NBER Working Paper
175
Journal of health economics
172
Journal of health organization and management
169
Health economics
125
European journal of operational research : EJOR
119
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
The European journal of health economics : HEPAC ; health economics in prevention and care
90
International journal of contemporary hospitality management
82
SpringerLink / Bücher
69
Inquiry : a journal of health care organization, provision and financing
68
Management science : journal of the Institute for Operations Research and the Management Sciences
68
Discussion paper series / IZA
66
Health affairs : at the intersection of health, health care, and policy
63
Health economics review
58
Socio-economic planning sciences : the international journal of public sector decision-making
58
Applied economics
57
Health care management science : a new journal serving the international health care management community
55
Manufacturing & service operations management : M & SOM
52
Health marketing quarterly
49
International journal of production research
43
Omega : the international journal of management science
43
Quality management journal : QMJ
43
Tourism management : research, policies, practice
43
Journal of hospitality marketing & management
40
IZA Discussion Paper
39
The European journal of health economics
39
Production and operations management : the flagship research journal of the Production and Operations Management Society
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
Journal of business research : JBR
35
International journal of pharmaceutical and healthcare marketing : IJPHM
34
Production and operations management : an international journal of the Production and Operations Management Society
34
Ruhr economic papers
34
Computers & operations research : and their applications to problems of world concern ; an international journal
33
International journal of production economics
33
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
33
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ECONIS (ZBW)
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1
The influence of hospitable design and service on patient responses
Suess, Courtney
;
Mody, Makarand Amrish
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 127-147
Persistent link: https://www.econbiz.de/10011848050
Saved in:
2
Understanding hospital quality : the case of cumulative and balanced quality
Anderson, Sidney T.
;
Smith, J. S.
- In:
The service industries journal
38
(
2018
)
3/4
,
pp. 182-200
Persistent link: https://www.econbiz.de/10011848068
Saved in:
3
Special double issue: hospitality, healthcare, and design
Rosenbaum, Mark S.
(
ed.
);
Verma, Rohit
(
ed.
); …
-
2018
Persistent link: https://www.econbiz.de/10011848016
Saved in:
4
Architectural hybrids for living across the lifespan : lessons from dementia
Chrysikou, Evangelia
;
Tziraki, Chariklia
;
Buhalis, Dimitrios
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 4-26
Persistent link: https://www.econbiz.de/10011848021
Saved in:
5
A conceptual framework to analyse hospital competitiveness
Eiriz, Vasco
;
Barbosa, Natália
;
Figueiredo, José
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 437-448
Persistent link: https://www.econbiz.de/10003980725
Saved in:
6
Technology investments, performance and the effects of size and region in Turkish hospitals
Cetin, Ayse Tansel
;
Aksu, Mine
;
Ozer, Gokhan
- In:
The service industries journal
32
(
2012
)
5
,
pp. 747-771
Persistent link: https://www.econbiz.de/10009535907
Saved in:
7
Coping with national health insurance : strategic behaviours of Taiwan's hospitals
Huang, Kuo-cherh
;
Lu, Ning
;
Hsu, Yi-hsin
;
Sheu, Mei-ling
; …
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 861-873
Persistent link: https://www.econbiz.de/10003880620
Saved in:
8
Rethinking the theory of the hospital : a knowledge-based view
Yang, Chen-wei
;
Fang, Shih Chieh
;
Lin, Julia L.
- In:
The service industries journal
32
(
2012
)
12
,
pp. 1923-1936
Persistent link: https://www.econbiz.de/10009582157
Saved in:
9
The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
10
Capacity inefficiencies of teaching and non-teaching hospitals
Gok, Sahin Mehmet
;
Sezen, Bulent
- In:
The service industries journal
32
(
2012
)
14
,
pp. 2307-2328
Persistent link: https://www.econbiz.de/10009620164
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