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Conceptual underpinnings for transformative research in a service ecosystems context to resolve social issues : framework foundations and extensions
Finsterwalder, Jörg; Foote, Jeff; Nicholas, Graeme; … - In: The service industries journal 37 (2017) 11/12, pp. 766-782
Persistent link: https://www.econbiz.de/10011847856
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The role of relationship on time and monetary compensation
Chang, Jung-Hua - In: The service industries journal 37 (2017) 15/16, pp. 919-935
Persistent link: https://www.econbiz.de/10011847996
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Employee involvement in ideation and healthcare service innovation quality
Mu, Yu; Bossink, Bart; Vinig, Tsvi - In: The service industries journal 38 (2018) 1/2, pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
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Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney; Alkire, Linda; Rayburn, Steven W. - In: The service industries journal 38 (2018) 1/2, pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
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Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: The service industries journal 38 (2018) 9/10, pp. 561-583
Persistent link: https://www.econbiz.de/10011880848
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Inter-firm relational resources in cloud service adoption and their effect on service innovation
Chou, Cindy Yunhsin; Chen, Ja-Shen; Liu, Yu-Ping - In: The service industries journal 37 (2017) 3/4, pp. 256-276
Persistent link: https://www.econbiz.de/10011863162
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Measuring customer experience in service : a systematic review
Bueno, Eduardo Veiga; Weber, Tiziana Brenner Beauchamp; … - In: The service industries journal 39 (2019) 11/12, pp. 779-798
Persistent link: https://www.econbiz.de/10012205844
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Customer service well-being : scale development and validation
Falter, Mareike; Hadwich, Karsten - In: The service industries journal 40 (2020) 1/2, pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
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Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel; Casaló, Luis V.; Flavián Blanco, Carlos - In: The service industries journal 40 (2020) 3/4, pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
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The two-way integration between manufacturing and services
Di Berardino, Claudio; Onesti, Gianni - In: The service industries journal 40 (2020) 5/6, pp. 337-357
Persistent link: https://www.econbiz.de/10012208555