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~isPartOf:"The service industries journal"
~subject:"Arbeitszufriedenheit"
~subject:"Bibliometrics"
~subject:"USA"
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Arbeitszufriedenheit
Bibliometrics
USA
Dienstleistungssektor
270
Service industry
270
Customer satisfaction
173
Kundenzufriedenheit
173
Dienstleistungsqualität
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Service quality
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Köseoglu, Mehmet Ali
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The service industries journal
Journal of business research : JBR
339
Working paper / National Bureau of Economic Research, Inc.
319
Technological forecasting & social change : an international journal
228
Discussion paper series / IZA
218
Research policy : policy, management and economic studies of science, technology and innovation
216
NBER working paper series
192
International journal of hospitality management
164
Discussion paper / Centre for Economic Policy Research
146
Journal of business ethics : JOBE
137
International journal of production research
131
NBER Working Paper
126
Journal of management : JOM
116
Industrial marketing management : the international journal for industrial and high-tech firms
115
International journal of management reviews : IJMR
115
Working paper
109
International journal of contemporary hospitality management
102
Cogent business & management
97
Applied economics
96
CESifo working papers
87
International journal of production economics
85
Tourism management : research, policies, practice
73
IZA Discussion Paper
72
International journal of consumer studies
72
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
72
Discussion paper
71
Management review quarterly
71
The journal of economic perspectives : EP ; a journal of the American Economic Association
71
Organizational research methods : ORM
69
Administrative Sciences : open access journal
67
The journal of technology transfer
67
Journal of international money and finance
64
Economics letters
63
IZA Discussion Papers
63
European management journal
62
Die Betriebswirtschaft : DBW
61
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
61
Annals / The Academy of Management
60
International business review : the official journal of the European International Business Academy
59
SpringerLink / Bücher
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ECONIS (ZBW)
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1
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
2
Special issue: Service industry futures
Solé Parellada, Francesc
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10008904583
Saved in:
3
The service industry research imperative
Beyers, William B.
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 657-682
Persistent link: https://www.econbiz.de/10009510650
Saved in:
4
Services, innovation, employment and organisation : research gaps and challenges for the next decade
Bryson, John M.
;
Rubalcaba-Bermejo, Luis
;
Ström, Patrik
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 641-655
Persistent link: https://www.econbiz.de/10009510652
Saved in:
5
Service industries at a crossroads : some fragile assumptions and future challenges
Daniels, Peter W.
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 619-639
Persistent link: https://www.econbiz.de/10009510655
Saved in:
6
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
7
Productivity in the services sector : conventional and current explanations
Maroto Sánchez, Andrés
- In:
The service industries journal
32
(
2012
)
5
,
pp. 719-746
Persistent link: https://www.econbiz.de/10009535915
Saved in:
8
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
9
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
10
Managing service employees : literature review, expert opinions, and research directions
Wirtz, Jochen
;
Jerger, Christina
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 757-788
Persistent link: https://www.econbiz.de/10011672385
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