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Patterns of innovation in tourism "small and medium-size enterprises"
Tejada, Pilar; Moreno, Pilar - In: The service industries journal 33 (2013) 7/8, pp. 749-758
Persistent link: https://www.econbiz.de/10009759746
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Understanding travel expenditure by means of market segmentation
Svensson, Bo; Moreno, Pilar; Martín, Domingo - In: The service industries journal 31 (2011) 9/10, pp. 1683-1698
Persistent link: https://www.econbiz.de/10009232916
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Applicability of global value chains analysis to tourism : issues of governance and upgrading
Tejada, Pilar; Santos Cumplido, Francisco Javier; … - In: The service industries journal 31 (2011) 9/10, pp. 1627-1643
Persistent link: https://www.econbiz.de/10009232930
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Efficiency and quality in health services : a crucial link
Navarro-Espigares, José Luis; Torres, Elisa Hernández - In: The service industries journal 31 (2011) 3/4, pp. 385-403
Persistent link: https://www.econbiz.de/10008937446
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Resilience building in service firms during and post COVID-19
Huang, Arthur; Jahromi, Melissa Farboudi - In: The service industries journal 41 (2021) 1/2, pp. 138-167
Persistent link: https://www.econbiz.de/10012483667
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Profitability and persistency in the service industry : the case of QISMUT+3
Faizulayev, Alimshan; Bektas, Eralp; Abdul Ghafar Ismail - In: The service industries journal 40 (2020) 3/4, pp. 290-314
Persistent link: https://www.econbiz.de/10012208538
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Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle; Rajaobelina, Lova; Ricard, Line; … - In: The service industries journal 37 (2017) 5/6, pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
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Impact of ownership and location factors on service multinationals' internalisation
Kundu, Sumit K.; Kumar, Vikas; Peters, Susan D. - In: The service industries journal 28 (2008) 5/6, pp. 567-580
Persistent link: https://www.econbiz.de/10003775759
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The sustainability of ISO 9001 in a legal service organisation
Prajogo, Daniel I. - In: The service industries journal 28 (2008) 5/6, pp. 603-614
Persistent link: https://www.econbiz.de/10003775761
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Exploring alternative approaches in service industries : the role of entrepreneurship
Dobón, Salvador Roig; Ribeiro Soriano, Domingo - In: The service industries journal 28 (2008) 7/8, pp. 877-882
Persistent link: https://www.econbiz.de/10003793016