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~isPartOf:"The service industries journal"
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The service industries journal
International journal of service industry management : IJSIM
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Understanding Services Manager
Glynn, William J.
;
Barnes, James G.
;
Akehurst, Gary
- In:
The service industries journal
18
(
1998
)
1
,
pp. 162
Persistent link: https://www.econbiz.de/10007360925
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