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Customer orientation as a buffer against job burnout
Babakus, Emin; Yavas, Ugur - In: The service industries journal 32 (2012) 1/2, pp. 5-16
Persistent link: https://www.econbiz.de/10009427718
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Customer orientation as a buffer against job burnout
Babakus, Emin; Yavas, Ugur - In: The service industries journal 32 (2012) 1, pp. 5-17
Persistent link: https://www.econbiz.de/10009819542
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The effects of two directions of conflict and facilitation on frontline employees' job outcomes
Karatepe, Osman M.; Kilic, Hasan - In: The service industries journal 29 (2009) 7/8, pp. 977-993
Persistent link: https://www.econbiz.de/10003990199
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Guest editorial: creativity in the competitive service environment
Karatepe, Osman M.; Shi, Fangfang; Okumus, Fevzi - In: The service industries journal 42 (2022) 5/6, pp. 277-279
Persistent link: https://www.econbiz.de/10013167426
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The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion
Karatepe, Osman M.; Haktanir, Mine; Yorganci, Ilkay - In: The service industries journal 30 (2010) 9/10, pp. 1565-1579
Persistent link: https://www.econbiz.de/10008661608
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Servant leadership, organisational trust, and bank employee outcomes
Karatepe, Osman M.; Ozturk, Anastasia; Kim, Taegoo - In: The service industries journal 39 (2019) 2, pp. 86-108
Persistent link: https://www.econbiz.de/10012203248
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Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.; Karatepe, Osman M. - In: The service industries journal 39 (2019) 3/4, pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
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Linking resources to career satisfaction through work-family enrichment
Rastogi, Mansi; Karatepe, Osman M.; Mehmetoglu, Mehmet - In: The service industries journal 39 (2019) 11/12, pp. 855-876
Persistent link: https://www.econbiz.de/10012205865
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Test of a sequential mediation model of green management innovation
Karatepe, Osman M.; Dahleez, Khalid; Jaffal, Tahani; … - In: The service industries journal 43 (2023) 5/6, pp. 312-335
Persistent link: https://www.econbiz.de/10014321586
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A moderated mediation model of green human resource management
Abualigah, Ahmad; Badar, Kamal; Qasim Ali Nisar; … - In: The service industries journal 44 (2024) 7/8, pp. 457-479
Persistent link: https://www.econbiz.de/10014551107