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Internal Service Quality and the Psychological Work Environment: An Empirical Analysis of Conceptual Interrelatedness
Edvardsson, Bo
;
Larsson, Gerry
;
Setterlind, Sven
- In:
The service industries journal
17
(
1997
)
2
,
pp. 252-263
Persistent link: https://www.econbiz.de/10007306789
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