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Knowledge transfer
42
Wissenstransfer
42
Knowledge management
14
Selbstbedienung
14
Self-service
14
Wissensmanagement
14
Innovation management
11
Innovationsmanagement
11
Consumer behaviour
9
Konsumentenverhalten
9
Beziehungsmarketing
8
Dienstleistungsqualität
8
Innovation
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Relationship marketing
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Service quality
8
Dienstleistungssektor
7
Service industry
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Customer satisfaction
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Kundenzufriedenheit
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Gesundheitswesen
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Health care system
4
Innovation adoption
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Leadership style
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Tourism industry
4
Tourismuswirtschaft
4
Wissen
4
Absorption
3
Competitive advantage
3
Confidence
3
Destination management
3
Destinationsmanagement
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Article
57
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58
Aufsatz in Zeitschrift
58
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58
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Nätti, Satu
3
Abdelmotaleb, Moustafa
1
Aboramadan, Mohammed
1
Aimin, Wang
1
Ali, Ahsan
1
Ali, Moazzam
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Amara, Nabil
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Anser, Muhammad Khalid
1
Atwell, Christine
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1
Baggio, Rodolfo
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Bang, Nguyen
1
Barua, Zapan
1
Beatson, Amanda
1
Beer, Leon T. de
1
Bernardo-Vilamitjana, Mercé
1
Binder, Petra
1
Boakye, Robert Owusu
1
Boateng, Henry
1
Brombacher, Aarnout
1
Bullock, Alison
1
Béliveau, Julie
1
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1
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Chai, Kah Hin
1
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1
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Cheng, Colin C.
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Cho, Hyeon Jeong
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Cunningham, Lawrence F.
1
Dabholkar, Pratibha A.
1
Dahleez, Khalid
1
Damijan, Jože P.
1
Davies, Keri
1
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1
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1
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The service industries journal
Journal of knowledge management
536
Research policy : policy, management and economic studies of science, technology and innovation
383
Journal of business research : JBR
318
Technological forecasting & social change : an international journal
252
The journal of technology transfer
209
Knowledge management research & practice : KMRP
174
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
171
Journal of information & knowledge management : JIKM
168
Knowledge management research & practice : KMRP ; an official journal of the OR Society
165
International journal of technology management : IJTM
136
Technovation : the international journal of technological innovation, entrepreneurship and technology management
127
International journal of knowledge management studies : IJKMS
126
Technology analysis & strategic management
125
Industrial marketing management : the international journal for industrial and high-tech firms
119
International business review : the official journal of the European International Business Academy
111
International journal of innovation management
109
Industry and innovation
108
Regional studies
105
Journal of retailing and consumer services
97
NBER working paper series
96
SpringerLink / Bücher
88
International journal of production research
84
Economics of innovation and new technology
80
Journal of world business : JWB
80
Working paper / National Bureau of Economic Research, Inc.
79
NBER Working Paper
78
Strategic management journal
78
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
77
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
74
European journal of operational research : EJOR
73
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
73
Industrial and corporate change
69
International journal of production economics
69
Journal of international management
69
Management science : journal of the Institute for Operations Research and the Management Sciences
68
IEEE transactions on engineering management : EM
62
International journal of project management : the journal of The International Project Management Association
62
Small business economics : an entrepreneurship journal
62
Journal of open innovation : technology, market, and complexity
58
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ECONIS (ZBW)
58
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1
New perspective on informal knowledge sharing in the self-service environment
Van Tonder, Estelle
;
Beer, Leon T. de
;
Kuyper, Tom
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 542-564
Persistent link: https://www.econbiz.de/10012260300
Saved in:
2
Impact of co-production on consumer perception of empowerment
Harrison, Tina
;
Waite, Kathryn
- In:
The service industries journal
35
(
2015
)
10
,
pp. 502--520
Persistent link: https://www.econbiz.de/10011333309
Saved in:
3
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
4
Facilitating transformative change in medication adherence practices
Rai, Ranvir S.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011848026
Saved in:
5
Consumer views of self-service technologies
Cunningham, Lawrence F.
;
Young, Clifford E.
;
Gerlach, …
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 719-732
Persistent link: https://www.econbiz.de/10003775771
Saved in:
6
Service failure and recovery in using technology-based self-service : effects on user attributions and satisfaction
Dabholkar, Pratibha A.
;
Spaid, Brian I.
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1415-1432
Persistent link: https://www.econbiz.de/10009579525
Saved in:
7
An integrated attitude model of self-service technologies : evidence from online stock trading systems brokers
Liu, Shu-fang
;
Huang, Li-shia
;
Chiou, Yu-hsiu
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1823-1835
Persistent link: https://www.econbiz.de/10009582174
Saved in:
8
Explaining participation in the self-service economy
Williams, Colin C.
;
Nadin, Sara J.
;
Jan E. Windebank
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1811-1822
Persistent link: https://www.econbiz.de/10009582177
Saved in:
9
Consumer evaluation of self-service innovation failure : the effect of brand equity and attribution
Liao, Shuling
;
Cheng, Colin C.
- In:
The service industries journal
33
(
2013
)
5
,
pp. 467-485
Persistent link: https://www.econbiz.de/10009757832
Saved in:
10
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1293-1310
Persistent link: https://www.econbiz.de/10009154358
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