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The service industries journal
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E-customer service capability and value creation
Eng, Teck Yong
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1293-1306
Persistent link: https://www.econbiz.de/10003802383
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E-customer service capability and value creation
Eng, Teck-Yong
- In:
The service industries journal
28
(
2008
)
9
,
pp. 1293-1306
Persistent link: https://www.econbiz.de/10008152358
Saved in:
3
E-customer service capability and value creation
Eng, Teck-Yong
- In:
The service industries journal
28
(
2008
)
9-10
,
pp. 1293-1306
Persistent link: https://www.econbiz.de/10008167956
Saved in:
4
An examination of the antecedents of e-customer loyalty in a confucian culture: The case of South Korea
Eng, Teck-Yong
;
Jin Kim, Eun
- In:
The service industries journal
26
(
2006
)
4
,
pp. 437-458
Persistent link: https://www.econbiz.de/10007265856
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