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The service industries journal
Journal of retailing and consumer services
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Industrial marketing management : the international journal for industrial and high-tech firms
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Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
2
How do macro-environmental factors impact customer experience? : a refined typology, integrative framework, and implications
Cambra-Fierro, Jesús
;
Gao, Lily
;
López-Pérez, María …
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 653-687
Persistent link: https://www.econbiz.de/10013362138
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