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A conceptual framework to analyse hospital competitiveness
Eiriz, Vasco; Barbosa, Natália; Figueiredo, José - In: The service industries journal 30 (2010) 3/4, pp. 437-448
Persistent link: https://www.econbiz.de/10003980725
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The digital distribution of music and its impact on the business models of independent musicians
Eiriz, Vasco; Leite, Filipe Pinto - In: The service industries journal 37 (2017) 13/14, pp. 875-895
Persistent link: https://www.econbiz.de/10011847983
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Customer satisfaction, corporate image, and service quality in professional services
Eiriz, Vasco; Barbosa, Natalia; Figueiredo, Jose - In: The service industries journal 30 (2010) 3, pp. 421-436
Persistent link: https://www.econbiz.de/10008348388