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Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
76
Service quality
76
Consumer behaviour
64
Konsumentenverhalten
64
Customer satisfaction
63
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customer loyalty
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The service industries journal
European journal of operational research : EJOR
2,864
Computers & operations research : and their applications to problems of world concern ; an international journal
1,858
International journal of production research
1,217
Operations research letters
728
Journal of business research : JBR
686
Journal of retailing and consumer services
596
International journal of production economics
567
Operations research
460
SpringerLink / Bücher
454
INFORMS journal on computing : JOC
427
Mathematics of operations research
424
Industrial marketing management : the international journal for industrial and high-tech firms
409
Transportation research / E : an international journal
406
Omega : the international journal of management science
326
Management science : journal of the Institute for Operations Research and the Management Sciences
291
International journal of hospitality management
289
Journal of the Operational Research Society : OR
289
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
231
Annals of operations research
226
Mathematical methods of operations research
226
The journal of services marketing
225
Opsearch : journal of the Operational Research Society of India
215
Journal of the Operational Research Society
209
Journal of scheduling
208
The journal of business & industrial marketing
197
Operational research : an international journal
195
OR spectrum : quantitative approaches in management
193
RAIRO / Operations research
191
INFORMS journal on computing : JOC ; charting new directions in operations research and computer science ; a journal of the Institute for Operations Research and the Management Sciences
187
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
174
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
172
Discussion paper / Tinbergen Institute
169
Computers & operations research : an international journal
164
Discussion paper / Center for Economic Research, Tilburg University
158
International journal of electronic customer relationship management : IJECRM
153
Top : transactions in operations research
149
International transactions in operational research : a journal of the International Federation of Operational Research Societies
147
Europäische Hochschulschriften / 5
144
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ECONIS (ZBW)
191
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1
Location decision of new "knowledge intensive service activity" firms : rural-urban divide
Vaillant, Yancy
;
Lafuente, Esteban
;
Serarols i Tarrés, …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2543-2563
Persistent link: https://www.econbiz.de/10009693494
Saved in:
2
The cities/services-nexus : determinants of the location dynamics of advanced producer services firms in global cities
Pereira, Renato Orozco
;
Derudder, Ben
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2063-2080
Persistent link: https://www.econbiz.de/10008759957
Saved in:
3
Spatial competition and agglomeration : the visitor attraction sector
Weidenfeld, Adi
;
Williams, Allan M.
;
Butler, Richard W.
- In:
The service industries journal
34
(
2014
)
3
,
pp. 175-195
Persistent link: https://www.econbiz.de/10010344144
Saved in:
4
Exploring interactive communication using social media
Zhang, Chrystal B.
;
Lin, Yi Hsin
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
Saved in:
5
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
6
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
7
Conceptual and mathematical model for quality improvement in health care
Živaljecić, Aleksandra
;
Mitrović, Živko
;
Petković, Maja
- In:
The service industries journal
33
(
2013
)
5
,
pp. 516-541
Persistent link: https://www.econbiz.de/10009757818
Saved in:
8
Does the length of a customer-provider relationship really matter?
Chiao, Yu-ching
;
Chiu, Ya-kang
;
Guan, Jyh-liang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 649-667
Persistent link: https://www.econbiz.de/10003775764
Saved in:
9
Customer referral management : the implications of social networks
Law, Monica
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 669-683
Persistent link: https://www.econbiz.de/10003775765
Saved in:
10
The effect of bonds on loyalty towards auditors : the mediating role of commitment
Kuenzel, Sven
;
Krolikowska, Ewa
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 685-700
Persistent link: https://www.econbiz.de/10003775767
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