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Knowledge of inter-customer relations as a source of value creation and commitment in financial service firm's intermediation
Eriksson, Kent; Fjeldstad, Øystein D.; Sasson, Amir - In: The service industries journal 27 (2007) 5/6, pp. 563-582
Persistent link: https://www.econbiz.de/10003621754
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Knowledge of Inter-customer Relations as a Source of Value Creation and Commitment in Financial Service Firm's Intermediation
Eriksson, Kent; Fjeldstad, øystein D.; Sasson, Amir - In: The service industries journal 27 (2007) 5, pp. 563-582
Persistent link: https://www.econbiz.de/10007750868
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Knowledge of Inter-customer Relations as a Source of Value Creation and Commitment in Financial Service Firm's Intermediation
Eriksson, Kent; Fjeldstad, øystein D.; Sasson, Amir - In: The service industries journal 27 (2007) 5-6, pp. 563-582
Persistent link: https://www.econbiz.de/10007842511
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Organising for Market Segmentation in Banking: The Impact from Production Technology and Coherent Bank Norms
Eriksson, Kent; Mattsson, Jan - In: The service industries journal 16 (1996) 1, pp. 35-46
Persistent link: https://www.econbiz.de/10007317495