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Impact of co-production on consumer perception of empowerment
Harrison, Tina; Waite, Kathryn - In: The service industries journal 35 (2015) 10, pp. 502--520
Persistent link: https://www.econbiz.de/10011333309
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Service-driven social community and its relation to well-being
Chou, Cindy Yunhsin; Yuan, Soe-tsyr - In: The service industries journal 35 (2015) 7/8, pp. 368-387
Persistent link: https://www.econbiz.de/10011337143
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Motivated or empowering antecedents to drive service innovation?
Hsiao, Chan; Lee, Yi-Hsuan; Hsu, Hao-Hsin - In: The service industries journal 37 (2017) 1/2, pp. 5-30
Persistent link: https://www.econbiz.de/10011711025
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Do high-performance work systems always help to retain employees or is there a dark side?
Behravesh, Elaheh; Tanova, Cem; Abubakar, A. Mohammed - In: The service industries journal 40 (2020) 11/12, pp. 825-845
Persistent link: https://www.econbiz.de/10012260356
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Examining human resource practice outcomes and service innovation
Okoe, Abednego Feehi; Boateng, Henry; Narteh, Bedman; … - In: The service industries journal 38 (2018) 7/8, pp. 431-445
Persistent link: https://www.econbiz.de/10011880824
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Predicting market orientation through internal market orientation as culture and behaviour : an empirical application in Spanish hotels
Domínguez-Falcón, Carmen; Martín-Santana, Josefa D.; … - In: The service industries journal 37 (2017) 3/4, pp. 229-255
Persistent link: https://www.econbiz.de/10011863161
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Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin; Qu, Hailin; Yang, Jing; Yang, Chu-En - In: The service industries journal 40 (2020) 1/2, pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
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Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron; McPhail, Ruth - In: The service industries journal 31 (2011) 1/2, pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
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The effects of two directions of conflict and facilitation on frontline employees' job outcomes
Karatepe, Osman M.; Kilic, Hasan - In: The service industries journal 29 (2009) 7/8, pp. 977-993
Persistent link: https://www.econbiz.de/10003990199
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Internal marketing, organisational culture, job satisfaction, and organisational performance in non-life insurance
Shiu, Yung-ming; Yu, Tsu-wei - In: The service industries journal 30 (2010) 5/6, pp. 793-809
Persistent link: https://www.econbiz.de/10003992901