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~isPartOf:"The service industries journal"
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A model that connects informat...
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Hotel industry
69
Hotellerie
69
Dienstleistungsqualität
62
Service quality
62
Firm performance
60
Unternehmenserfolg
60
Dienstleistungssektor
50
Service industry
50
Performance measurement
48
Performance-Messung
48
Productivity
36
Produktivität
36
Customer service
33
Kundenservice
33
Customer satisfaction
31
Kundenzufriedenheit
31
Information technology
28
Informationstechnik
28
Taiwan
28
Beziehungsmarketing
24
Relationship marketing
24
Spain
19
Spanien
19
Data envelopment analysis
17
Data-Envelopment-Analyse
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15
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15
Innovationsmanagement
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Arbeitszufriedenheit
14
Job satisfaction
14
Großbritannien
13
United Kingdom
13
Bank
10
Dienstleistung
10
Services
10
Tourism industry
10
Tourismuswirtschaft
10
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9
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249
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English
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Altinay, Levent
5
Karatepe, Osman M.
5
Chiu, Yung-ho
4
Assaf, A. Georges
3
Huang, Chin Wei
3
Kandampully, Jay
3
Alonso-Almeida, María del Mar
2
Cegarra Navarro, Juan Gabriel
2
Cegarra-Navarro, Juan Gabriel
2
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chen, Tser-yieth
2
Dun, Zanna van
2
Gallouj, Fai͏̈z
2
Ganz, Walter
2
Gonzalez, Reyes
2
Henseler, Jörg
2
Joo, Seong-Jong
2
Jung, Hyo Sun
2
Kedir, Abbi Mamo
2
Kilic, Hasan
2
Kim, Soo Y.
2
Kim, Wansoo
2
León-Darder, Fidel
2
Lin, Chin-tsai
2
Llopis, Juan
2
Malhotra, Neeru
2
Min, Ho-key
2
Min, Hyesung
2
Ok, Chihyung
2
Palacios Marqués, Daniel
2
Park, Sang-June
2
Peris-Ortiz, Marta
2
Pla-Barber, José
2
Rozen-Bakher, Ziva
2
Sánchez-Polo, Maria Teresa
2
Tsaur, Sheng-hshiung
2
Vogel, Alexander
2
Vázquez, Luis
2
Wang, Chih-hung
2
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The service industries journal
NBER working paper series
1,250
Working paper / National Bureau of Economic Research, Inc.
1,224
NBER Working Paper
1,111
International journal of hospitality management
1,044
Journal of business research : JBR
970
Discussion paper series / IZA
666
SpringerLink / Bücher
656
IZA Discussion Papers
651
Discussion paper / Centre for Economic Policy Research
576
Applied economics
529
Technological forecasting & social change : an international journal
529
Discussion paper
415
International journal of contemporary hospitality management
406
Working paper
402
International journal of production economics
397
IZA Discussion Paper
373
MPRA Paper
369
Strategic management journal
366
Policy research working paper : WPS
365
Cogent business & management
363
CESifo working papers
357
Tourism management : research, policies, practice
354
International journal of production research
324
Industrial marketing management : the international journal for industrial and high-tech firms
312
Research policy : policy, management and economic studies of science, technology and innovation
306
Journal of productivity analysis
305
World Bank E-Library Archive
291
Small business economics : an entrepreneurship journal
282
Applied economics letters
279
Economics letters
278
Economic modelling
264
International journal of productivity and quality management : IJPQM
259
Discussion papers / CEPR
258
Journal of business ethics : JOBE
251
RIETI discussion paper
251
International business review : the official journal of the European International Business Academy
244
Management science : journal of the Institute for Operations Research and the Management Sciences
240
The American economic review
232
European journal of operational research : EJOR
231
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ECONIS (ZBW)
249
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1
How to create information management capabilities though web 2.0
Carmichael, Fiona
;
Palacios Marqués, Daniel
; …
- In:
The service industries journal
31
(
2011
)
9/10
,
pp. 1613-1625
Persistent link: https://www.econbiz.de/10009232935
Saved in:
2
The preparedness of critical success factors of IT service management and its effect on performance
Wu, Ming-shian
;
Huang, Sun-jen
;
Chen, Li-wei
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1219-1235
Persistent link: https://www.econbiz.de/10009154394
Saved in:
3
Competition, agglomeration, and performance of Beijing
hotels
Tsang, Eric W. K.
;
Yip, Paul S. L.
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 155-171
Persistent link: https://www.econbiz.de/10003849579
Saved in:
4
Competing models of quality management and financial performance improvement
Augustyn, Marcjanna M.
;
Elshaer, Ibrahim A.
;
Akamavi, …
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 803-831
Persistent link: https://www.econbiz.de/10012623975
Saved in:
5
Adoption and use of technology in small business environments
Alonso-Almeida, María del Mar
;
Llach, Josep
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1456-1472
Persistent link: https://www.econbiz.de/10010229426
Saved in:
6
Understanding the performance of software-as-a-service based on service-dominant logic
Chou, Shih-wei
;
Chang, Yu-chieh
;
Hsieh, Pi-Hui
- In:
The service industries journal
34
(
2014
)
7
,
pp. 645-658
Persistent link: https://www.econbiz.de/10010385545
Saved in:
7
Implementing e-business through eListening in Spanish information technology industry
Cegarra-Navarro, Juan G.
;
Sánchez-Polo, Maria Teresa
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1135-1149
Persistent link: https://www.econbiz.de/10003990506
Saved in:
8
Foreign ownership and firm performance in German services
Weche, John P.
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1564-1598
Persistent link: https://www.econbiz.de/10010229410
Saved in:
9
Exports, foreign direct investments and
productivity
: are services firms different?
Wagner, Joachim
- In:
The service industries journal
34
(
2014
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10010257807
Saved in:
10
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
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