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Ethical considerations of service organizations in the information age
Camilleri, Mark Anthony; Zhong, Lina; Rosenbaum, Mark S.; … - In: The service industries journal 44 (2024) 9/10, pp. 634-660
Persistent link: https://www.econbiz.de/10015050112
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Relational bonds, customer engagement, and service quality
Chang, Chia-Wen; Huang, Heng-Chiang; Wang, Shih-Ju; Lee, Han - In: The service industries journal 41 (2021) 5/6, pp. 330-354
Persistent link: https://www.econbiz.de/10012498577
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From mandatory to voluntary : consumer cooperation and citizenship behaviour
Tsai, Ching-Yi Daphne; Wu, Shih-Hao; Huang, Stephen Chi-Tsun - In: The service industries journal 37 (2017) 7/8, pp. 521-543
Persistent link: https://www.econbiz.de/10011760453
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Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc; Kousi, Sofia; Martinez, Luis F.; Kumar, Satish - In: The service industries journal 43 (2023) 9/10, pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
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Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman; Sivakumar, V. J. - In: The service industries journal 42 (2022) 15/16, pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
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Ethical implementation of artificial intelligence in the service industries
Vatankhah, Sanaz; Bamshad, Vahideh; Arici, Hasan Evrim; … - In: The service industries journal 44 (2024) 9/10, pp. 661-685
Persistent link: https://www.econbiz.de/10015050114
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Basic ethical principles applied to service industries
Rendtorff, Jacob Dahl - In: The service industries journal 29 (2009) 1/2, pp. 9-19
Persistent link: https://www.econbiz.de/10003849561
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Special issue: Ethical issues in the service industries
Rendtorff, Jacob Dahl (contributor) - 2009
Persistent link: https://www.econbiz.de/10003849591
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Ethical leadership and knowledge hiding : an intervening and interactional analysis
Anser, Muhammad Khalid; Ali, Moazzam; Usman, Muhammad; … - In: The service industries journal 41 (2021) 5/6, pp. 307-329
Persistent link: https://www.econbiz.de/10012498576
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How ethical leadership influences knowledge hiding? : a sequential mediation model
Xie, Yi; Xia, Qinghua; Song, Jianmin; Hu, Shuchuan; … - In: The service industries journal 44 (2024) 3/4, pp. 265-287
Persistent link: https://www.econbiz.de/10014551095