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Using regulatory focus to encourage physical distancing in services : when fear helps to deal with Mr. Deadly COVID-19
Do The Khoa; Wang, Chen-Ya; Guchait, Priyanko - In: The service industries journal 41 (2021) 1/2, pp. 32-57
Persistent link: https://www.econbiz.de/10012483663
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Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel; Casaló, Luis V.; Flavián Blanco, Carlos - In: The service industries journal 40 (2020) 3/4, pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
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Anthropomorphize service robots : the role of human nature traits
Lv, Linxiang; Huang, Minxue; Huang, Ruyao - In: The service industries journal 43 (2023) 3/4, pp. 213-237
Persistent link: https://www.econbiz.de/10014321575