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Trust disposition trust antecedents, trust, and behavioral intention
Wang, Stephen W.; Ngamsiriudom, Waros; Hsieh, Chia-Hung - In: The service industries journal 35 (2015) 10, pp. 555-572
Persistent link: https://www.econbiz.de/10011333306
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Key drivers of services website loyalty
Sanz Blas, Silvia; Ruiz Mafe, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
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Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina; Jai, Tun-Min - In: The service industries journal 41 (2021) 13/14, pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
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Gender differences in the antecedents of trust in mobile social networking services
Gong, Xiuyuan; Liu, Zhiying; Wu, Tailai - In: The service industries journal 41 (2021) 5/6, pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
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Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe; Boateng, Henry; Okoe, … - In: The service industries journal 40 (2020) 13/14, pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
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The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle; Petzer, Daniël Johannes - In: The service industries journal 38 (2018) 13/14, pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
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Route factors influencing trust and attitude toward TV shopping
Yen, Yung-Shen - In: The service industries journal 38 (2018) 7/8, pp. 402-430
Persistent link: https://www.econbiz.de/10011880816
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Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De; Liu, Ying-Chan; Zhuang, Wen-Long; Wang, … - In: The service industries journal 43 (2023) 9/10, pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
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Effects of service orientation on job embeddedness in hotel industry
Arasli, Huseyin; Teimouri, Reza Bahman; Kiliç, Hasan; … - In: The service industries journal 37 (2017) 9/10, pp. 607-627
Persistent link: https://www.econbiz.de/10011717982
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Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.; Karatepe, Osman M. - In: The service industries journal 39 (2019) 3/4, pp. 279-298
Persistent link: https://www.econbiz.de/10012203288