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Consumer behaviour
198
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197
Customer satisfaction
173
Kundenzufriedenheit
173
Dienstleistungsqualität
136
Service quality
136
Beziehungsmarketing
102
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Emotion
46
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Taiwan
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Park, Jungkun
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Yi, Youjae
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Anasori, Elham
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Dabholkar, Pratibha A.
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Ha, Hong Youl
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Akgün, Ali E.
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Akhtar, Nadeem
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Alrawadieh, Zaid
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Amin, Muslim
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Arici, Hasan Evrim
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The service industries journal
Journal of business research : JBR
2,422
Journal of retailing and consumer services
2,070
International journal of hospitality management
1,029
Discussion paper series / IZA
927
NBER working paper series
839
International journal of consumer studies
778
Psychology & marketing
726
Working paper / National Bureau of Economic Research, Inc.
720
NBER Working Paper
635
Journal of consumer research : JCR ; an interdisciplinary bimonthly
622
SpringerLink / Bücher
569
Journal of sports economics
559
IZA Discussion Paper
528
Tourism management : research, policies, practice
500
Journal of economic behavior & organization : JEBO
494
European Journal of Marketing
467
Management science : journal of the Institute for Operations Research and the Management Sciences
461
Asia Pacific journal of marketing and logistics
444
Journal of travel and tourism marketing
431
Journal of business ethics : JOBE
428
Journal of Consumer Marketing
415
Journal of economic psychology : research in economic psychology and behavioral economics
411
The journal of product & brand management
403
European journal of marketing : EJM
394
Journal of marketing research : JMR
391
CESifo working papers
382
The journal of services marketing
378
Cogent business & management
377
The journal of brand management : an international journal
377
International journal of contemporary hospitality management
373
Technological forecasting & social change : an international journal
366
Applied economics
359
Journal of marketing management : MM
359
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
357
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
356
Journal of retailing
352
Journal of marketing
348
Journal of the Academy of Marketing Science
348
European Sport management quarterly : ESMQ
340
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ECONIS (ZBW)
359
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1
Innovative marketing in professional baseball teams
Chang, Hui-Chen
;
Chiu, Po-Yueh
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 576-594
Persistent link: https://www.econbiz.de/10011657380
Saved in:
2
Collaborative strategy in sports industry :
team
co-branding
Lee, Donghun
;
Cottingham, Michael
;
Pearson, Demetrius
; …
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 595-613
Persistent link: https://www.econbiz.de/10011657409
Saved in:
3
Over and over : local fans and spectator sport tourist engagement
Cordina, Renzo
;
Gannon, Martin Joseph
;
Croall, Ross
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 590-608
Persistent link: https://www.econbiz.de/10012204743
Saved in:
4
Physical and social atmospheric effects in hedonic service consumption : customers' roles at sporting events
Uhrich, Sebastian
;
Benkenstein, Martin
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1741-1757
Persistent link: https://www.econbiz.de/10009581536
Saved in:
5
Emotional prototypes, emotional memory usages, and customer
satisfaction
Akgün, Ali E.
;
Keskin, Halit
;
Alan, Alev Kocak
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 494-520
Persistent link: https://www.econbiz.de/10011760451
Saved in:
6
Corporate image and sport's governing body
Sekhorn, Harjit
;
Roy, Sanjit
;
Chadwick, Simon
;
Devlin, James
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 556-575
Persistent link: https://www.econbiz.de/10011657375
Saved in:
7
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
Saved in:
8
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
9
The service smile chain : linking leader emotions to customer outcomes
Liu, Xiao-Yu
;
Liu, Yongmei
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 415-435
Persistent link: https://www.econbiz.de/10012208574
Saved in:
10
Examining the influence of multiple dimensions of authentic dining experiences
Kim, Jonghyeong
;
Song, Hanqun
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 317-341
Persistent link: https://www.econbiz.de/10014551098
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