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Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara; Moizer, Peter; Pettinicchio, Angela - In: The service industries journal 30 (2010) 3/4, pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
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The effects of the provision of consulting services on audit reporting quality
Willoughby, Michael; Carmona, Pedro; Momparler, Alexandre - In: The service industries journal 32 (2012) 3/4, pp. 411-429
Persistent link: https://www.econbiz.de/10009510679
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Large accountancy firms in the UK : operational adaptation and spatial development
Daniels, Peter W. - In: The service industries journal 8 (1988) 3, pp. 317-346
Persistent link: https://www.econbiz.de/10001050859
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In search of "product-service" : evidence from aerospace, construction, and engineering
Johnstone, Stewart; Dainty, Andrew; Wilkinson, Adrian - In: The service industries journal 28 (2008) 5/6, pp. 861-875
Persistent link: https://www.econbiz.de/10003775788
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Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel; Dawes, Philip L. - In: The service industries journal 29 (2009) 3/4, pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
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The antecedents of prosocial service behaviours: an empirical investigation
Ackfeldt, Anna-Lena; Wong, Veronica - In: The service industries journal 26 (2006) 7, pp. 727-745
Persistent link: https://www.econbiz.de/10003454632
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The status of the small hotel firm
Morrison, Alison; Conway, Fiona - In: The service industries journal 27 (2007) 1/2, pp. 47-58
Persistent link: https://www.econbiz.de/10003454658
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An evaluation of "fast track" in A & E : a discrete event simulation approach
Maull, R. S.; Smart, P. A.; Harris, A.; Al-Fatah … - In: The service industries journal 29 (2009) 7/8, pp. 923-941
Persistent link: https://www.econbiz.de/10003990191
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Service industry clustering: a comparison of broadcasting in three city-regions
Cook, Gary A. S.; Pandit, Naresh R. - In: The service industries journal 27 (2007) 3/4, pp. 453-469
Persistent link: https://www.econbiz.de/10003501972
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Competitiveness by design and inimitability through service: understanding the dynamics of firm-based competition in the West Midlands jewellery and lock industries
Bryson, John R.; Taylor, Michael - In: The service industries journal 30 (2010) 3/4, pp. 583-596
Persistent link: https://www.econbiz.de/10003980763