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The service industries journal
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Public service quality and customer satisfaction : exploring the attributes of service quality in the public sector
Rhee, Seung-kyu
;
Rha, June-young
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1491-1512
Persistent link: https://www.econbiz.de/10003928483
Saved in:
2
Public service quality and customer satisfaction: exploring the attributes of service quality in the public sector
Rhee, Seung-Kyu
;
Rha, June-Young
- In:
The service industries journal
29
(
2009
)
11
,
pp. 1491-1512
Persistent link: https://www.econbiz.de/10008328666
Saved in:
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