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The effects of two directions of conflict and facilitation on frontline employees' job outcomes
Karatepe, Osman M.; Kilic, Hasan - In: The service industries journal 29 (2009) 7/8, pp. 977-993
Persistent link: https://www.econbiz.de/10003990199
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The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin; Cheng, Zhao-hong - In: The service industries journal 32 (2012) 3/4, pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
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Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten; Jaramillo, Fernando; Noboa, Fabrizio - In: The service industries journal 35 (2015) 3, pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
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Linking resources to career satisfaction through work-family enrichment
Rastogi, Mansi; Karatepe, Osman M.; Mehmetoglu, Mehmet - In: The service industries journal 39 (2019) 11/12, pp. 855-876
Persistent link: https://www.econbiz.de/10012205865
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Do high-performance work systems always help to retain employees or is there a dark side?
Behravesh, Elaheh; Tanova, Cem; Abubakar, A. Mohammed - In: The service industries journal 40 (2020) 11/12, pp. 825-845
Persistent link: https://www.econbiz.de/10012260356
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Examining human resource practice outcomes and service innovation
Okoe, Abednego Feehi; Boateng, Henry; Narteh, Bedman; … - In: The service industries journal 38 (2018) 7/8, pp. 431-445
Persistent link: https://www.econbiz.de/10011880824
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Predicting market orientation through internal market orientation as culture and behaviour : an empirical application in Spanish hotels
Domínguez-Falcón, Carmen; Martín-Santana, Josefa D.; … - In: The service industries journal 37 (2017) 3/4, pp. 229-255
Persistent link: https://www.econbiz.de/10011863161
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Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin; Qu, Hailin; Yang, Jing; Yang, Chu-En - In: The service industries journal 40 (2020) 1/2, pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
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Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua; Hsu, Chin-tien; Lee, Wen-ruey; Chang, … - In: The service industries journal 31 (2011) 7/8, pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
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How work design characteristics affect service employees' work-family conflicts
Wang, Edward S. T.; Lin, Chia-Ling - In: The service industries journal 38 (2018) 13/14, pp. 925-947
Persistent link: https://www.econbiz.de/10011962026