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The service industries journal
Managing quality
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Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
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International journal of productivity and quality management : IJPQM
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Occasional paper / Department of Management Sciences, University of Manchester Institute of Science and Technology
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Quality circles in service industries : a study of their use
Lees, J.
- In:
The service industries journal
8
(
1988
)
2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10001050871
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