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The relationship between tipping and service quality : a comment on Bodvarsson and Gibson's article
Lynn, Michael
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The social science journal
37
(
2000
)
1
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pp. 131-135
Persistent link: https://www.econbiz.de/10001492768
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An economic approach to tips and service quality : results of a survey
Bodvarsson, Örn B.
;
Gibson, William A.
- In:
The social science journal
36
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1999
)
1
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pp. 137-147
Persistent link: https://www.econbiz.de/10001367445
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