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QUANTITATIVE ANALYSIS OF BANKS’ MANAGEMENT PERFORMANCE

Dardac, Nicolae; Boitan, Iustina Alina - In: Theoretical and Applied Economics 11(528)(supplement) (2008) 11(528)(supplement), pp. 229-235

One of the consequences of the financial liberalization process is the entry of new competitors in the banking system, increasing the risk taking attitude of credit institutions whose aim is to gain a substantial remuneration and to maintain/increase the market share. In this context, an...

Persistent link: https://www.econbiz.de/10005099716

INVESTIGATION ON THE PERCEPTION OF QUALITY WITHIN EUROPEAN ECONOMIC HIGHER EDUCATION

Câmpeanu, Emilia; Chirilă, Viorica; Creţan, … - In: Theoretical and Applied Economics 3(580)(supplement) (2013) 3(580)(supplement), pp. 274-289

The present paper aims to analyze in light of their quality, the educational public services, especially the economic … higher education, using the perception of quality depending on the preferences of each stakeholder and being influenced by … several factors. The research conducted has in view the calculation of an indicator able to reflect the perception of quality …

Persistent link: https://www.econbiz.de/10011004843

BEHAVIORAL QUALITY AND NATIONAL IMAGE

Iordache-Platis, Magdalena - In: Theoretical and Applied Economics 11(516)(supplement)(vol2) (2007) 11(516)(supplement)(vol2), pp. 271-274

among national aspects and European ones; • Identifying the quality tendencies of the behavior at individual and … organizational level; • Defining a model of quality behavior, which positively influences the national image. The paper is a pleading …

Persistent link: https://www.econbiz.de/10008751380

QUALITY MANAGEMENT – AN EUROPEAN APPROACH

Ioniţă, Ion; Mieilă, Mihai - In: Theoretical and Applied Economics 6(511)(supplement)(vol2) (2007) 6(511)(supplement)(vol2), pp. 87-94

European approaches to Quality Management are structured in a choerent assembly which comprises competitivity … improvement actions mainly directed by European Commission. Quality, as a concept, is included and widely analysed in Commission …’s White Book in chapter Growth, competitivity, new places of employment, which presents quality’s role in promoting high added …

Persistent link: https://www.econbiz.de/10008751595

Senzorial Marketing – Means of Evaluating Customer’s Satisfaction on Balnear Tourism

Pop, Nicolae Alexandru; Stancioiu, Aurelia-Felicia; … - In: Theoretical and Applied Economics 5(522) (2008) 5(522), pp. 71-78

In the course of time customers’ satisfaction raised many disputes and can be defined by various authors as a “generalized attitude, based on a cognitive comparison and an affective component” (Homburg, Stock, 2001). One of the requests of the studies regarding satisfaction is the...

Persistent link: https://www.econbiz.de/10005099667

The Transformation of Municipal Services: towards Quality in the Public Sector

Rodríguez, Pablo Gutiérrez; Burguete, José Luis Vázquez - In: Theoretical and Applied Economics 02(531) (2009) 02(531), pp. 03-16

they need them. For it, management and utilization of service quality have special relevancy. In this paper, we are trying … the link between quality and satisfaction, beside of analyzing how they relate to citizen’s credibility on institutions … improvement of administration service quality, which end up as directly satisfaction and credibility. …

Persistent link: https://www.econbiz.de/10005099682

The Environment and the Relative Protection Programs

Anghelache, Constantin - In: Theoretical and Applied Economics 12(517) (2007) 12(517), pp. 35-42

The material is presenting, under an adequate structure, an analysis of the environment of Romania. The starting point of the study is given by the natural conditions, influenced by the geographic location of Romania on the globe, evidencing the main characteristics (relief, hydrographic basin,...

Persistent link: https://www.econbiz.de/10005099688

Engineering and Re-engineering Model of the Proceses for Implementing Quality Management System in Small and Medium Enterprises

Ionita, Ion; Dobrin, Cosmin; Mieila, Mihai - In: Theoretical and Applied Economics 6(501) (2006) 6(501), pp. 33-38

the market. Nowadays, the quality became the tip of the balance in efficiency and competitive capacity growth, and also, a … condition for the entrerprises on European market; the quality requirements on this market are at a very high level. It is …

Persistent link: https://www.econbiz.de/10005099770

Aspects Regarding Optimization in Economy Informatics

Boja, Catalin - In: Theoretical and Applied Economics 9(504) (2006) 9(504), pp. 43-54

The paper describes the main characteristics of the software optimization process. The quality characteristics of …

Persistent link: https://www.econbiz.de/10005581604

Public-private partnership role in increasing the quality of the health insurance services

CONSTANTINESCU, Dan - In: Theoretical and Applied Economics XVIII(2012) (2012) 10(575), pp. 31-54

public and private sectors. Interesting is the fact that, although the different meanings for the quality term may generate … some problems regarding implementing quality management in the two health insurance sectors, the experts in the area reckon …

Persistent link: https://www.econbiz.de/10010585883