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~isPartOf:"Tinbergen Institute research series"
~person:"Bruwer, Johan"
~person:"Usman, Osly"
~person:"Verhoef, Peter C."
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EFFECT OF CUSTOMER TRUST, USE EASY AND INFORMATION QUALITY ON PURCHASE DECISIONS ON LAZADA E-COMMECE
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Analyzing customer relationships: linking relational constructs and marketing instruments to customer behavior
Verhoef, Peter C.
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2001
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