//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Total quality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Incremental and radical open s...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
3
Language
All
Undetermined
3
Author
All
Gustafsson, Anders
3
Bergman, Bo
1
Edvardsson, Bo
1
Ekdahl, Fredrik
1
Johnson, Michael D.
1
Strandvik, Tore
1
Published in...
All
Total quality management
Journal of Service Management
34
Journal of service management
31
Journal of business research : JBR
30
Industrial marketing management : the international journal for industrial and high-tech firms
22
Managing service quality : MSQ ; an international journal
18
The TQM Journal
11
International journal of quality and service sciences
10
The journal of business & industrial marketing
10
Conjoint measurement : methods and applications
9
Journal of Services Marketing
8
Journal of retailing and consumer services
8
International journal of service industry management : IJSIM
7
The journal of services marketing
7
Business strategy series
6
Journal of Business & Industrial Marketing
6
The TQM journal : the international review of organizational improvement
6
IO new management : Zeitschrift für Unternehmenswissenschaften und Führungspraxis
5
International Journal of Quality and Service Sciences
5
Journal of business-to-business marketing
5
Journal of service research : JSR
5
Quality management journal : QMJ
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
European Management Journal
4
International journal of services and operations management
4
Journal of Business Research
4
Journal of business strategy
4
Journal of service research
4
Business Strategy Series
3
Conjoint measurement : methods and applications ; with 91 tables
3
European management journal
3
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
3
Journal of Business Strategy
3
Journal of managerial psychology
3
Journal of retailing
3
Journal of the Academy of Marketing Science
3
New management : die europäische Zeitschrift für Unternehmenswissenschaften und Führungspraxis
3
Psychology & marketing
3
Zeitschrift für wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)
3
Benchmarking : an international journal ; BIJ
2
more ...
less ...
Source
All
OLC EcoSci
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of satisfaction and loyalty on profits and growth: products versus services
Edvardsson, Bo
;
Johnson, Michael D.
;
Gustafsson, Anders
; …
- In:
Total quality management
11
(
2000
)
7
,
pp. 917-928
Persistent link: https://www.econbiz.de/10007178171
Saved in:
2
Conjoint analysis: A useful tool in the design process
Gustafsson, Anders
;
Ekdahl, Fredrik
;
Bergman, Bo
- In:
Total quality management
10
(
1999
)
3
,
pp. 327-344
Persistent link: https://www.econbiz.de/10007186744
Saved in:
3
The new quality tools
Gustafsson, Anders
- In:
Total quality management
8
(
1997
)
2-3
,
pp. S167
Persistent link: https://www.econbiz.de/10007198790
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->