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Total quality management
International journal of quality & reliability management
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International Journal of Quality & Reliability Management
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The TQM magazine : the international bi-monthly for total quality management
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Venture Capital
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The TQM Magazine
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Handbook of Research in Entrepreneurship Education, Volume 1
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Total quality management and business process re-engineering: A study of incremental and radical approaches to change management at BTNI
Hill, Frances M.
;
Collins, Lee K.
- In:
Total quality management
10
(
1999
)
1
,
pp. 37-46
Persistent link: https://www.econbiz.de/10007187416
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Leveraging organizational transformation through incremental and radical approaches to change: Three case studies
Collins, Lee K.
;
Hill, Frances M.
- In:
Total quality management
9
(
1998
)
4-5
,
pp. S30
Persistent link: https://www.econbiz.de/10007192068
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An attempt to measure service quality at a Belfast maternity hospital: Some methodological issues and some results
Hill, Frances M.
;
McCrory, Marlena L.
- In:
Total quality management
8
(
1997
)
5
,
pp. 229-242
Persistent link: https://www.econbiz.de/10007196011
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