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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Standardisierung
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Qualitätsmanagement
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14
Service quality
14
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13
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10
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Casadesús, Martí
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Alič, Milena
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Chen, Mu-Chen
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Franceschini, Fiorenzo
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Heras, Iñaki
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Lenning, Jan
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Marimon, Frederic
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Muhammad Madi Bin Abdullah
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Murmura, Federica
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Bravi, Laura
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Telecommunications policy : the international journal of digital economy, data sciences and new media
269
SpringerLink / Bücher
171
Technological forecasting & social change : an international journal
131
MPRA Paper
129
NBER working paper series
129
Journal of business research : JBR
125
Information economics and policy : IEP
119
Working paper / National Bureau of Economic Research, Inc.
119
NBER Working Paper
117
Journal of retailing and consumer services
103
International journal of business information systems : IJBIS
99
Europäische Hochschulschriften / 5
91
Kom / Kommission der Europäischen Gemeinschaften
86
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
83
Research policy : policy, management and economic studies of science, technology and innovation
83
CESifo working papers
79
Journal of internet commerce
79
Journal of business ethics : JOBE
76
European research studies
75
Management science : journal of the Institute for Operations Research and the Management Sciences
71
International journal of production research
66
Tourism management : research, policies, practice
66
Discussion paper series / IZA
63
Economics Papers from University Paris Dauphine
61
Gabler Edition Wissenschaft
61
IZA Discussion Papers
61
Applied economics letters
60
European journal of operational research : EJOR
59
Information systems research : ISR
59
International journal of internet marketing and advertising : IJIMA
59
Electronic commerce research
58
International journal of industrial organization
58
International journal of quality & reliability management
58
Working paper
58
Journal of travel and tourism marketing
57
Post-Print / HAL
56
International journal of hospitality management
55
The TQM journal : the international review of organizational improvement
54
International journal of production economics
52
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ECONIS (ZBW)
62
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1
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10
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62
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date (oldest first)
1
Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency
González, Jose M. Hurtado
;
Cámara, Sebastian Bruque
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1055-1074
Persistent link: https://www.econbiz.de/10003921613
Saved in:
2
Factors driving
website
success - the key role of
Internet
customisation and the influence of
website
design qualtity and
Internet
marketing strategy
Fan, Wei-shang
;
Tsai, Ming-chun
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10008824908
Saved in:
3
The 4A's improvement approach : a case study based on UNI EN ISO 9001:2008
Poli, Michela
;
Pardini, Silvia
;
Passarelli, Ilaria
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011525707
Saved in:
4
Valuation of the option of abandoning ISO 9001 certification : an empirical study in Spain
Sansalvador, Manuel E.
;
Brotons, José M.
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1255-1268
Persistent link: https://www.econbiz.de/10011528248
Saved in:
5
Standardisation of quality and reliability tests in the auto-parts industry : a structured approach concerning thermal systems
Franceschini, Fiorenzo
;
Maisano, Domenico
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1269-1281
Persistent link: https://www.econbiz.de/10011528269
Saved in:
6
Development of an R&D process model for enhancing the quality of R&D : comparison with CMMI, ISO and EIRMA
Yoon, Byungun
;
Lee, Keeeun
;
Lee, Sungjoo
;
Yoon, Jaewook
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 746-761
Persistent link: https://www.econbiz.de/10011388391
Saved in:
7
Korean Standard Quality Excellence Index for strategic quality planning and improvement
Shin, Nina
;
Park, Sangwook
;
Lee, Soongeun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 735-750
Persistent link: https://www.econbiz.de/10011580730
Saved in:
8
Standards as catalyst for national innovation and performance : a capability assessment framework for latecomer countries
Choi, Dong Geun
;
Hyun, One-soon
;
Hong, Jong-in
;
Kang, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 969-985
Persistent link: https://www.econbiz.de/10010418021
Saved in:
9
A structured approach to integrating audits to create organisational efficiencies : ISO 9001 and ISO 27001 audits
Hoy, Zoé
;
Foley, Andrea
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 690-702
Persistent link: https://www.econbiz.de/10011305611
Saved in:
10
Exploring the service management standard ISO 20000
Cots, Santi
;
Casadesús, Martí
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 515-533
Persistent link: https://www.econbiz.de/10011305710
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