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Business excellence : the managerial and value-creation efficiencies of the insurance companies
Mohammad Nourani; Devadason, Evelyn; Kweh, Qian Long; … - In: Total quality management & business excellence : an … 28 (2017) 8, pp. 879-896
Persistent link: https://www.econbiz.de/10011977063
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Challenges and design of a data-oriented complaint and failure management
Tuertmann, Robin; Ruessmann, Maximilian; Schroeder, Malte; … - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 885-896
Persistent link: https://www.econbiz.de/10011581215
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Prioritising marketing activities in different types of marketing functions
Martensen, Anne; Mouritsen, Jan - In: Total quality management & business excellence : an … 28 (2017) 11, pp. 1264-1284
Persistent link: https://www.econbiz.de/10011779645
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Strengthening employee participation and commitment to continuous improvement through middle manager trustworthy behaviours
Lleó, Alvaro; Viles, Elisabeth; Jurburg, Daniel; … - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 974-988
Persistent link: https://www.econbiz.de/10011778032
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Conceptual modelling of the Failure management process in the manufacturing industry
Tuertmann, Robin; Gloeckner, Henrik; Falk, Björn; … - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 1041-1053
Persistent link: https://www.econbiz.de/10011778062
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The impact of socially responsible management standards on the business success of an organisation
Peršič, Anton; Markič, Mirko; Peršič, Marko - In: Total quality management & business excellence : an … 29 (2018) 2, pp. 225-237
Persistent link: https://www.econbiz.de/10011854051
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The evolution and convergence of total quality management and management theories
Dahlgaard-Park, Su Mi; Reyes, Lidia; Chen, Chi-Kuang - In: Total quality management & business excellence : an … 29 (2018) 10, pp. 1108-1128
Persistent link: https://www.econbiz.de/10011918863
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Quality management system for health care and its effectiveness
Munechika, Masahiko; Sano, Masataka; Jin, Haizhe; … - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 889-896
Persistent link: https://www.econbiz.de/10010393801
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Ethics and moral leadership : quality linkages
Maguad, Ben A.; Krone, Robert M. - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 209-222
Persistent link: https://www.econbiz.de/10003859040
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Improving the weakest link: a TOC-based framework for small business
Gupta, Mahesh Chander; Chahal, Hardeep; Kaur, Gurjeet; … - In: Total quality management & business excellence : an … 21 (2010) 7/8, pp. 863-883
Persistent link: https://www.econbiz.de/10008650331