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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
93
Service quality
93
Customer satisfaction
61
Kundenzufriedenheit
61
Firm performance
49
Unternehmenserfolg
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Standardisierung
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quality management
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Business process management
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Performance measurement
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total quality management
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Dahlgaard, Jens Jörn
20
Dahlgaard-Park, Su Mi
12
Casadesús, Martí
8
Antony, Jiju
7
He, Zhen
6
Asif, Muhammad
5
Chen, Chi-Kuang
5
Pires, António Ramos
5
Elg, Mattias
4
Jochem, Roland
4
Mann, Robin
4
Marimon, Frederic
4
Saraiva, Margarida
4
Soltani, Ebrahim
4
Anttila, Juhani
3
Aspinwall, Elaine
3
Bernardo, Merce
3
Brotons, José M.
3
Cheng, Ching-Chan
3
Cronemyr, Peter
3
Dervitsiotis, Kostas N.
3
Devadasan, S. R.
3
Garengo, Patrizia
3
Gremyr, Ida
3
Iwaarden, Jos van
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Jang, Jiun-yi
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Karapetrovic, Stanislav
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Liao, Ying Ying
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Lin, Binshan
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Martínez-Costa, Micaela
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Mergen, A. Erhan
3
Ooi, Keng-boon
3
Pakdil, Fatma
3
Sampaio, Paulo
3
Sansalvador, Manuel E.
3
Sun, Hongyi
3
Wayhan, Victor B.
3
Witell, Lars
3
Yang, Ching-chow
3
Zhang, Min
3
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of production research
716
International journal of productivity and quality management : IJPQM
495
The TQM journal : the international review of organizational improvement
435
International journal of quality & reliability management
410
European journal of operational research : EJOR
389
Business process management journal
354
International journal of production economics
322
SpringerLink / Bücher
304
Total quality management & business excellence
255
International journal of six sigma and competitive advantage : IJSSCA
189
Quality management journal : QMJ
182
International journal of services and operations management
123
International journal of business process integration and management : IJBPIM
122
Computers & operations research : and their applications to problems of world concern ; an international journal
111
Operations research
108
Journal of operations management
105
Management science : journal of the Institute for Operations Research and the Management Sciences
102
Manufacturing & service operations management : M & SOM
102
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
98
Europäische Hochschulschriften / 5
90
International journal of process management and benchmarking : IJPMB
90
International journal of quality and service sciences
86
Journal of industrial engineering and management : JIEM
86
Springer eBook Collection
86
Benchmarking : an international journal ; BIJ
84
International journal of business information systems : IJBIS
81
IEEE transactions on engineering management : EM
79
Gabler Edition Wissenschaft
76
Production and operations management : an international journal of the Production and Operations Management Society
76
International journal of business excellence
72
HMD : Praxis der Wirtschaftsinformatik
71
The international journal of productivity and performance management : IJPPM
69
Information systems and e-business management : ISeB
68
Omega : the international journal of management science
66
European journal of industrial engineering : EJIE
62
Transportation research / E : an international journal
61
Operations research letters
60
Industrial marketing management : the international journal for industrial and high-tech firms
59
European research studies
57
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ECONIS (ZBW)
546
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1
Mechanisms and coherences of robust design methodology : a robust design process proposal
Göhler, Simon Moritz
;
Ebro, Martin
;
Howard, Thomas J.
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 239-259
Persistent link: https://www.econbiz.de/10011854052
Saved in:
2
Integration of the ISO 9001 QMS with the company's IT business system
Alič, Milena
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1143-1160
Persistent link: https://www.econbiz.de/10011918871
Saved in:
3
Development of an R&D process model for enhancing the quality of R&D : comparison with CMMI, ISO and EIRMA
Yoon, Byungun
;
Lee, Keeeun
;
Lee, Sungjoo
;
Yoon, Jaewook
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 746-761
Persistent link: https://www.econbiz.de/10011388391
Saved in:
4
A quality management model for community newspapers : the case of developing countries
Swanepoel, Thalyta
;
Van der Waldt, Gerrit
;
Steyn, Elanie
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1191-1209
Persistent link: https://www.econbiz.de/10011688169
Saved in:
5
Auditing of explorative processes
Lenning, Jan
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1185-1199
Persistent link: https://www.econbiz.de/10011918876
Saved in:
6
Bringing Kaizen to the classroom : lessons learned in an Operations Management course
Suárez-Barraza, Manuel F.
;
Rodríguez-González, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1002-1016
Persistent link: https://www.econbiz.de/10011440781
Saved in:
7
Total productive maintenance in support processes : an enabler for operation excellence
Andersson, Roy
;
Manfredsson, Peter
;
Lantz, Björn
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1042-1055
Persistent link: https://www.econbiz.de/10011440796
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8
A conceptual framework for the implementation of quality management systems
Garza-Reyes, Jose Arturo
;
Rocha-Lona, Luis
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1298-1310
Persistent link: https://www.econbiz.de/10011528285
Saved in:
9
Applying the Malcolm Baldrige National Quality Award criteria : an approach to strengthen organisational memory and process innovation
Lee, Voon-Hsien
;
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1373-1386
Persistent link: https://www.econbiz.de/10011528324
Saved in:
10
Driving organisational ambidexterity through process management : the key role of cultural change
Moreno-Luzon, María
;
Gil-Marques, María
;
Arteaga, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 1026-1038
Persistent link: https://www.econbiz.de/10010418014
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