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Strengthening employee participation and commitment to continuous improvement through middle manager trustworthy behaviours
Lleó, Alvaro; Viles, Elisabeth; Jurburg, Daniel; … - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 974-988
Persistent link: https://www.econbiz.de/10011778032
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The evolution and convergence of total quality management and management theories
Dahlgaard-Park, Su Mi; Reyes, Lidia; Chen, Chi-Kuang - In: Total quality management & business excellence : an … 29 (2018) 10, pp. 1108-1128
Persistent link: https://www.econbiz.de/10011918863
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Quality management system for health care and its effectiveness
Munechika, Masahiko; Sano, Masataka; Jin, Haizhe; … - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 889-896
Persistent link: https://www.econbiz.de/10010393801
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Ethics and moral leadership : quality linkages
Maguad, Ben A.; Krone, Robert M. - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 209-222
Persistent link: https://www.econbiz.de/10003859040
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Leadership and policy deployment : the backbone of TQM
Oakland, John S. - In: Total quality management & business excellence : an … 22 (2011) 5, pp. 517-534
Persistent link: https://www.econbiz.de/10009243167
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Business excellence models : limitations, reflections and further, develoment
Dahlgaard, Jens Jörn; Chen, Chi-kuang; Jang, Jiun-yi; … - In: Total quality management & business excellence : an … 24 (2013) 5, pp. 519-538
Persistent link: https://www.econbiz.de/10009762684
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An empirical examination of benefits from implementing integrated management systems ( IMS)
Zeng, S. X.; Xie, X. M.; Tam, C. M.; Shen, L. Y. - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 173-186
Persistent link: https://www.econbiz.de/10008986615
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Is implementing multiple management system standards a hindrance to innovation?
Castillo-Rojas, Sandra M.; Casadesús, Martí; … - In: Total quality management & business excellence : an … 23 (2012) 9, pp. 1075-1088
Persistent link: https://www.econbiz.de/10009673878
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Do quality costs still matter?
Raßfeld, Colin; Behmer, Falk; Dürlich, Marie; Jochem, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range
Mikulić, Josip; Dužević, Ines; Baković, Tomislav - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1213-1225
Persistent link: https://www.econbiz.de/10011528225