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A quality management approach to guide the executive management team through the product/service innovation process
Chen, Chi-Kuang; Reyes, Lidia - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 1003-1022
Persistent link: https://www.econbiz.de/10011778042
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The challenge of integrating innovation and quality management practice
Palm, K.; Lilja, J.; Wiklund, H. - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 34-47
Persistent link: https://www.econbiz.de/10011555078
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Exploring linkage of quality management to innovation
Leavengood, Scott; Anderson, Timothy R.; Daim, Tugrul U. - In: Total quality management & business excellence : an … 25 (2014) 10, pp. 1126-1140
Persistent link: https://www.econbiz.de/10010417989
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Applying the Malcolm Baldrige National Quality Award criteria : an approach to strengthen organisational memory and process innovation
Lee, Voon-Hsien; Ooi, Keng-Boon - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1373-1386
Persistent link: https://www.econbiz.de/10011528324
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Total quality management, knowledge management, and innovation : an empirical study in R&D units
Amir Honarpour; Ahmad Jusoh; Khalil Md Nor - In: Total quality management & business excellence : an … 29 (2018) 7, pp. 798-816
Persistent link: https://www.econbiz.de/10011883977
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Creating ambidexterity through quality management
Asif, Muhammad; Vries, Henk J. de - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1226-1241
Persistent link: https://www.econbiz.de/10011528228
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Quality management and administrative innovation as firms' capacity to adapt to their environment
Ruiz-Moreno, Antonia; Haro-Domínguez, Carmen; … - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 48-63
Persistent link: https://www.econbiz.de/10011555084
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Service quality management and ecosystem theory
Chen, Zhiran; Dahlgaard-Park, Su Mi; Yu, Liying - In: Total quality management & business excellence : an … 25 (2014) 10, pp. 1190-1205
Persistent link: https://www.econbiz.de/10010417980
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The effect of collaboration quality on collaboration performance : empirical evidence from manufacturing SMEs in the Republic of Korea
Lee, Yongseol; Cho, Insu; Park, Heejun - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 986-1001
Persistent link: https://www.econbiz.de/10011440773
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Compliance-innovation : integrating quality and compliance knowledge and practice
Doyle, Eleanor; McGovern, Damien; McCarthy, Stephen - In: Total quality management & business excellence : an … 25 (2014) 10, pp. 1156-1170
Persistent link: https://www.econbiz.de/10010417984