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Assessing the quality gap of intellectual capital in banks
Shih, Kuang-hsun; Lin, Ching-wen; Lin, Binshan - In: Total quality management & business excellence : an … 22 (2011) 3/4, pp. 289-303
Persistent link: https://www.econbiz.de/10009010741
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Implementing the balanced scorecard : its effect on the job environment
Calerón Molina, Miguel Ángel; Palacios Florencio, Beatriz - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 81-96
Persistent link: https://www.econbiz.de/10011555093
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Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change
Pimentel, Luís; Major, Maria João - In: Total quality management & business excellence : an … 25 (2014) 7, pp. 763-775
Persistent link: https://www.econbiz.de/10010393824
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Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi; Rocafort, Alfredo; Bagur-Femenías, … - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
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Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia; Hernández Mezquida, José Manuel - In: Total quality management & business excellence : an … 29 (2018) 5, pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
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Performance improvement after implementing the Balanced Scorecard : a large hospital's experience in Taiwan
Chang, Wen-cheng; Tung, Yu-chi; Huang, Chun-hsiung; … - In: Total quality management & business excellence : an … 19 (2008) 11/12, pp. 1143-1154
Persistent link: https://www.econbiz.de/10003807711
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Textile industry indicators for management
Montava, Ignacio; García, Roberto; Bonet, Angeles; … - In: Total quality management & business excellence : an … 21 (2010) 1/2, pp. 1-9
Persistent link: https://www.econbiz.de/10003957144
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Development of an integrated model of a business excellence system
Yang, Ching-chow - In: Total quality management & business excellence : an … 20 (2009) 9/10, pp. 931-944
Persistent link: https://www.econbiz.de/10003921593
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An integrated implementation model of strategic planning, BSC and Hoshin management
Yang, Ching-chow; Yeh, Tsu-ming - In: Total quality management & business excellence : an … 20 (2009) 9/10, pp. 989-1002
Persistent link: https://www.econbiz.de/10003921605
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An integration of balanced scorecards and data envelopment analysis for firm's benchmarking management
Chiang, Chwan-yi; Lin, Binshan - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1153-1172
Persistent link: https://www.econbiz.de/10003925298