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~isPartOf:"Total quality management als Erfolgsstrategie"
~language:"deu"
~person:"Koppelmann, Udo"
~subject:"Qualitätsmanagement"
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Total-Quality-Management und
Marketing
Koppelmann, Udo
- In:
Total quality management als Erfolgsstrategie
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(pp. 173-198)
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1995
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