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Performance measurement in tourism firms : a content analytical meta-approach
Sainaghi, Ruggero; Phillips, Paul; Zavarrone, Emma - In: Tourism management : research, policies, practice 59 (2017), pp. 36-56
Persistent link: https://www.econbiz.de/10011642543
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A critical evaluation of importance-performance analysis
Azzopardi, Ernest; Nash, Robert - In: Tourism management : research, policies, practice 35 (2013), pp. 222-233
Persistent link: https://www.econbiz.de/10009687027
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Importance-performance analysis in tourism : a framework for researchers
Lai, Ivan K. W.; Hitchcock, Michael - In: Tourism management : research, policies, practice 48 (2015), pp. 242-267
Persistent link: https://www.econbiz.de/10010508394
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A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.; Hitchcock, Michael - In: Tourism management : research, policies, practice 55 (2016), pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
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A model that connects information technology and hotel performance
Melián-González, Santiago; Bulchand-Gidumal, Jacques - In: Tourism management : research, policies, practice 53 (2016), pp. 30-37
Persistent link: https://www.econbiz.de/10011439984
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Is more better? : the relationship between meeting space capacity and hotel operating performance
Madanoglu, Melih; Ozdemir, Ozgur - In: Tourism management : research, policies, practice 52 (2016), pp. 74-81
Persistent link: https://www.econbiz.de/10011418360
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Determinants of Tunisian hotel profitability : the role of managerial efficiency
Ben Aissa, Sami; Goaïed, Mohamed - In: Tourism management : research, policies, practice 52 (2016), pp. 478-487
Persistent link: https://www.econbiz.de/10011419266
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Performing culture at indigenous culture parks in Taiwan : using Q method to indetify the performers' subjectivities
Hunter, William Cannon - In: Tourism management : research, policies, practice 42 (2014), pp. 294-304
Persistent link: https://www.econbiz.de/10010355120
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Evaluating green performance of the airports using hybrid BWM and VIKOR methodology
Kumar, Ashwani; Aswin A.; Gupta, Himanshu - In: Tourism management : research, policies, practice 76 (2020), pp. 1-16
Persistent link: https://www.econbiz.de/10012137745
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Airport Business Excellence Model : a holistic performance management system
Paraschi, Elen Paraskevi; Geōrgopoulos, Antōnēs N.; … - In: Tourism management : research, policies, practice 72 (2019), pp. 352-372
Persistent link: https://www.econbiz.de/10011996037