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Reviving employees' essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence
Bayighomog, Steven W.; Arasli, Hüseyin - In: Tourism management : research, policies, practice 89 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013325949
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A meta-analytic review of antecedents of hospitality and tourism firms' performance : a cross-cultural comparison
Lim, SangGon; Ok, Chihyung - In: Tourism management : research, policies, practice 86 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012595625
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Motivation of travel agents' customer service behavior and organizational citizenship behavior : the role of leader-member exchange and internal marketing orientation
Chow, Cheris W. C.; Lai, Jennifer Y. M.; Loi, Raymond - In: Tourism management : research, policies, practice 48 (2015), pp. 362-369
Persistent link: https://www.econbiz.de/10010508380
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Fueling the intrapreneurial spirit : a closer look at how spiritual leadership motivates employee intrapreneurial behaviors
Usman, Muhammad; Ali, Moazzam; Ogbonnaya, Chidiebere; … - In: Tourism management : research, policies, practice 83 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012417544
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A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers
Lin, Mao-Tang; Zhu, Dan; Liu, Claire; Kim, Peter Beomcheol - In: Tourism management : research, policies, practice 93 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013366088
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It's not just the victim : bystanders' emotional and behavioural reactions towards abusive supervision
Yu, Yitong; Li, Yanning; Xu, Shi; Li, Gang - In: Tourism management : research, policies, practice 91 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013271670
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The trickle-down effect of servant leadership on frontline employee service behaviors and performance : a multilevel study of Chinese hotels
Ling, Qian; Lin, Meizhen; Wu, Xiaoyi - In: Tourism management : research, policies, practice 52 (2016), pp. 341-368
Persistent link: https://www.econbiz.de/10011418435
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Moderating effect of work-family conflict on the relationship between leader-member exchange and relative deprivation : links to behavioral outcomes
Dai, You-De; Chen, Kuan-Yang; Zhuang, Wen-Long - In: Tourism management : research, policies, practice 54 (2016), pp. 369-382
Persistent link: https://www.econbiz.de/10011452115
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From internal brand management to organizational citizenship behaviours : evidence from frontline employees in the hotel industry
Buil, Isabel; Martínez, Eva; Matute, Jorge - In: Tourism management : research, policies, practice 57 (2016), pp. 256-271
Persistent link: https://www.econbiz.de/10011556074
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Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
Boukis, Achilleas; Koritos, Christos; Daunt, Kate L.; … - In: Tourism management : research, policies, practice 77 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012151947