Narrow search
Showing 1 - 10 of 196
Cover Image
All-inclusive and value creation in hospitality : vidence from a mature destination : 2001-2017
Calveras, Aleix - In: Tourism management : research, policies, practice 74 (2019), pp. 234-246
Persistent link: https://www.econbiz.de/10012128609
Cover Image
Exploring event bundling : the strategy and its impacts
Xu, Yueying; Wong, IpKin Anthony; Tan, Xiuchang Sherry - In: Tourism management : research, policies, practice 52 (2016), pp. 455-467
Persistent link: https://www.econbiz.de/10011419243
Cover Image
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo; Kim, Woo Gon; Kim, Hong-Bumm - In: Tourism management : research, policies, practice 30 (2009) 1, pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Cover Image
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun; Swanson, Scott R.; Chen, Xiaohong - In: Tourism management : research, policies, practice 52 (2016), pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
Cover Image
Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park
Rodger, Kate; Taplin, Ross H.; Moore, Susan A. - In: Tourism management : research, policies, practice 50 (2015), pp. 172-183
Persistent link: https://www.econbiz.de/10011312615
Cover Image
A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei - In: Tourism management : research, policies, practice 41 (2014), pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Cover Image
Dimensions of lodging guest satisfaction among guests with mobility challenges : a mixed-method analysis of web-based texts
Zhang, Ye; Cole, Shu Tian - In: Tourism management : research, policies, practice 53 (2016), pp. 13-27
Persistent link: https://www.econbiz.de/10011439981
Cover Image
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Cover Image
Key determinants of passenger loyalty in the low-cost airline business
Akamavi, Raphaël K.; Mohamed, Elsayed; Pellmann, Katharina - In: Tourism management : research, policies, practice 46 (2015), pp. 528-545
Persistent link: https://www.econbiz.de/10010486200
Cover Image
Determinants of online booking loyalties for the purchasing of airline tickets
Llach, Josep; Marimon, Frederic; Alonso-Almeida, María … - In: Tourism management : research, policies, practice 35 (2013), pp. 23-31
Persistent link: https://www.econbiz.de/10009687044