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Customer-customer interactions (CCIs) at conferences : an identity approach
Wei, Wei; Lu, Ying; Miao, Li; Cai, Liping A.; Wang, Chen-ya - In: Tourism management : research, policies, practice 59 (2017), pp. 154-170
Persistent link: https://www.econbiz.de/10011642671
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Changes in emotions and their interactions with personality in a vacation context
Lin, Yeqiang; Kerstetter, Deborah; Nawijn, Jeroen; … - In: Tourism management : research, policies, practice 40 (2014), pp. 416-424
Persistent link: https://www.econbiz.de/10010226988
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Abusive supervision and emotional labour on a daily basis : the role of employee mindfulness
Yu, Yitong; Xu, Shi; Li, Gang - In: Tourism management : research, policies, practice 96 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10013556760
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How emotional labor affect hotel employees' mental health : a longitudinal study
Xiong, Wei; Huang, Maijiao; Okumus, Bendegul; Leung, Xi Y. - In: Tourism management : research, policies, practice 94 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10013439974
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It's not just the victim : bystanders' emotional and behavioural reactions towards abusive supervision
Yu, Yitong; Li, Yanning; Xu, Shi; Li, Gang - In: Tourism management : research, policies, practice 91 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013271670
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Is role stress always harmful? : differentiating role overload and role ambiguity in the challenge-hindrance stressors framework
Lin, Meizhen; Ling, Qian - In: Tourism management : research, policies, practice 68 (2018), pp. 355-366
Persistent link: https://www.econbiz.de/10011871207
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Exploring the effect of Airbnb hosts' attachment and psychological ownership in the sharing economy
Lee, Hanna; Yang, Sung-Byung; Koo, Chulmo - In: Tourism management : research, policies, practice 70 (2019), pp. 284-294
Persistent link: https://www.econbiz.de/10011949664
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Feeling empowered and doing good? : a psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs
Ma, Emily; Zhang, Yun; Xu, Feng Zeng; Wang, Danni; Kim, … - In: Tourism management : research, policies, practice 87 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012648368
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Beyond the bend : the curvilinear effect of challenge stressors on work attitudes and behaviors
Kavitha Haldorai; Kim, Woo Gon; Kullada Phetvaroon - In: Tourism management : research, policies, practice 90 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013326605
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Deviance, deviant behaviour and hospitality management : sources, forms and drivers
Lugosi, Peter - In: Tourism management : research, policies, practice 74 (2019), pp. 81-98
Persistent link: https://www.econbiz.de/10012128571