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Customer satisfaction
84
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Holiday behaviour
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Tourism management perspectives : TMP
International journal of hospitality management
545
Journal of retailing and consumer services
538
Journal of business research : JBR
410
The service industries journal
366
The journal of services marketing
271
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
266
Tourism management : research, policies, practice
224
International journal of contemporary hospitality management
211
Journal of travel and tourism marketing
203
Journal of hospitality marketing & management
194
Journal of Services Marketing
184
Working paper / National Bureau of Economic Research, Inc.
183
NBER working paper series
182
Auditing : a journal of practice & theory
177
Services marketing quarterly
165
NBER Working Paper
164
Journal of air transport management
158
Cogent business & management
151
The TQM journal : the international review of organizational improvement
150
International journal of productivity and quality management : IJPQM
140
Journal of service research : JSR
139
Service business
132
International journal of quality & reliability management
123
Journal of service management
119
International journal of quality and service sciences
117
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
117
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
114
International journal of services and operations management
111
European Journal of Marketing
108
Industrial marketing management : the international journal for industrial and high-tech firms
108
Total quality management & business excellence
108
Health care management review : HCM review
107
International Journal of Bank Marketing
106
SpringerLink / Bücher
105
Asia Pacific journal of marketing and logistics
103
Discussion paper series / IZA
99
Journal of the Academy of Marketing Science
97
Psychology & marketing
96
Quality management journal : QMJ
96
The accounting review : a publication of the American Accounting Association
96
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ECONIS (ZBW)
94
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1
Assessing university students' satisfaction with on-campus cafeteria services
El-Said, Osman Ahmed
;
Fathy, Eslam Ahmed
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 318-324
Persistent link: https://www.econbiz.de/10011415712
Saved in:
2
Attendees' perspectives on the service quality of an exhibition organizer : a case study of a tourism exhibition
Chen, Yu-fen
;
Mo, Huai-en
- In:
Tourism management perspectives : TMP
1
(
2012
),
pp. 28-33
Persistent link: https://www.econbiz.de/10009704387
Saved in:
3
Customer satisfaction with the Bulgarian tour operators and tour agencies' websites
Vladimirov, Zhelyu
- In:
Tourism management perspectives : TMP
4
(
2012
),
pp. 176-184
Persistent link: https://www.econbiz.de/10009705836
Saved in:
4
Hotel attributes and overall customer satisfaction : what did COVID-19 change?
Srivastava, Arpita
;
Kumar, Vivek
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209318
Saved in:
5
Service encounter failure, negative destination emotion and behavioral intention : an experimental study of taxi service
Xu, Jing
;
Yan, Libo
;
Mak, Connie K. Y.
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209329
Saved in:
6
Robot chefs in gastronomy tourism : what's on the menu?
Fusté-Forné, Francesc
- In:
Tourism management perspectives : TMP
37
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502577
Saved in:
7
How emotional response mediates servicescape impact on post consumption outcomes : an application to opera events
Tubillejas-Andrés, Berta
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012238248
Saved in:
8
Development and validation of a scale measuring hotel website service quality (HWebSQ)
Le Van Huy
;
Huu Thai Thinh Nguyen
;
Nguyen, Ninh
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012296662
Saved in:
9
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
10
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
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