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Draws on a number of recent surveys to address the issue of why corporate transformation and total quality are taking longer to achieve than was first envisaged. Concludes that a more holistic approach is required than is often applied. Successfully implementing a transformation programme...
Persistent link: https://www.econbiz.de/10015028302
Defining authority is a topic of current interest in quality management. The problem of insuffient definitions of authority appears in different forms: overlap in authority, a hiatus in the division of authority, insufficient balance between responsibility and authority, etc. Defines the...
Persistent link: https://www.econbiz.de/10015028307
provide hope that training may be taken seriously in Britain, Many organizations’ competitiveness is seriously damaged by the … lack of training, even though many experts advocate comprehensive training to be the foundation on which essential … attitude to training has been short‐sighted and only a small percentage of firms have adopted a total quality management …
Persistent link: https://www.econbiz.de/10015028308
training are essential to the productivity and competitive advantage of the entire country. Emphasizes the importance of … quality training and suggests the keys to implementing a quality training programme. Covers why quality training is necessary … key requirements of a quality training programme along with Cocheu’s models of improvement strategy and training phases …
Persistent link: https://www.econbiz.de/10015028311
that training is a critical variable in the success of that programme. Improvement involves change, and training prepares … solve problems. A quality training programme requires certain elements for it to be successful: a change in the company … improvement and how the change will affect them; providing the proper training and providing it at the proper time; and evaluating …
Persistent link: https://www.econbiz.de/10015028313
Presents survey results of training for quality in manufacturing companies in Wales. Six geographical areas – Cardiff … show that companies are beginning to address training in quality requirements. The Wales Quality Centre is used by a large …
Persistent link: https://www.econbiz.de/10015028314
(SIRIMEX) for providing training and helping to implement TQM in SMIs.  …
Persistent link: https://www.econbiz.de/10015028316
A simple model for quality has been developed. Provides a framework for both analysis and education on quality issues, and focuses on the main features of total quality management of communication, commitment, customer focus and continuous improvement.
Persistent link: https://www.econbiz.de/10015028320
Questions whether total quality management is another fad or is fundamental to success. Shows it is not a panacea for the “ills” of a business and does not provide the “magic pill” that will turn an ailing company into a market leader. Maintains that without free flow of information,...
Persistent link: https://www.econbiz.de/10015028321
commitment and the role of training. In particular, considers the necessity of maintaining the energy and drive for quality … altered through the influence of commitment to training, communications, systems, and teams. These affect the organizational …
Persistent link: https://www.econbiz.de/10015028326