Motwani, Jaideep G.; Frahm, Mary L.; Kathawala, Yunus - In: Training for Quality 2 (1994) 2, pp. 7-12
that training is a critical variable in the success of that programme. Improvement involves change, and training prepares … solve problems. A quality training programme requires certain elements for it to be successful: a change in the company … improvement and how the change will affect them; providing the proper training and providing it at the proper time; and evaluating …