Park, Jin-Woo; Robertson, Rodger; Wu, Cheng-Lung - In: Transportation Planning and Technology 32 (2009) 5, pp. 441-460
<title>Abstract</title> This paper investigates how air passengers’ expectations, ticket price, airline service quality, value, passenger satisfaction and airline image determine their buying behaviour. To test the conceptual frameworks, path analysis was applied to data collected from Korean and Australian...