Correia, Anderson Ribeiro; Wirasinghe, S.C.; Barros, … - In: Transportation Research Part E: Logistics and … 44 (2008) 4, pp. 607-620
This paper presents a global index for the evaluation of the level of service (LOS) of the operational components at an airport. This index is useful in evaluating the overall LOS on a single scale and according to user perceptions. It is assumed that the overall LOS is a function of the LOS of...