In online education, virtual teams play an important role in collaborative and peer learning. Unlike traditional face-to-face teams, the students in a virtual team may be geographically distributed, work in different time zones, and may never physically meet face-to-face. Universitas 21 Global,...

One commonly-used definition of quality is ‘conformance to requirements'. Applied to an educational setting, quality can be viewed as providing learning solutions that meet the needs of the learner or learner organisation. This paper reports on the experience of U21Global in working with large...