Consumer policy analysis and practice is largely embedded in the economic paradigm of neoclassical economics and its more recent forms (institutional economics, economics of information). However, there is increasing evidence that consumers not only fail to make optimal choices because of...

Consumer education and advice can play a vital role in raising awareness for a potential undersaving for retirement. Both may help consumers to select the appropriate pension plan, provider and product and to revise and adapt already taken decisions. Presenting offers in financial education in...

Consumer policy should protect consumers where they cannot protect themselves. Therefore, the knowledge of actual consumer behavior is a necessary condition for the effective design of measures involving consumer policy. Particularly when dealing with financial services that mainly rely on...