This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly,...

This working paper investigates a rare case of platform work performed in the realm of regulated employment and explores the attitudes of platform workers towards collective representation. The argument is developed that workers' attitudes and their propensity to engage in collective action can...

This working paper presents the results of the ETUI Internet and Platform Work Survey conducted in Bulgaria, Hungary, Latvia, Poland and Slovakia in 2018-2019. The objective is to map the extent of digital labour in central and eastern Europe (CEE). We analyse two types of online sources for...

This paper presents some of the key insights from the second wave of the ETUI Internet and Platform Work Survey (ETUI IPWS) conducted in 14 member states of the European Union (EU) in Spring 2021. The use of standard probability sampling allows us to estimate the proportion of internet and...

The potential transformation of labour markets by the emergence of online labour platforms has triggered an intense academic, media and policy debate, but its true scale remains speculation. Nevertheless, adequate policy responses hinge on a good understanding of dynamics - something that will...

Online labour platforms are redefining the world of work, but little is known even now about the drivers of worker engagement in this type of activity. Earlier studies focused on individual preferences and job characteristics such as flexibility or low entry barriers, but the relative role of...

This paper presents the latest results of the European Job Quality Index, updated with 2021 data, and compares the relative performance of EU countries on the Index over time. The study makes both a conceptual and an empirical contribution, by proposing an approach to measuring job quality...

This working paper examines the impact on job quality of new digital technologies at work. It applies the multidimensional framework of the ETUI Job Quality Index to an analysis of the 27 EU Member States and data from the 2021 European Working Conditions Telephone Survey. The effects of...

This paper analyses the job retention schemes implemented in response to the Covid-19 crisis, showing quantitative trends and differences in terms of expenditure on the schemes and the number of workers involved. The key focus is on a qualitative analysis of the schemes' key properties. In order...

This paper describes the evolution of collective bargaining coverage in European countries during 2002-2018 and links it to changes in the evolution of the pay premia received by workers covered by collective bargaining. It uses evidence from the European Structure of Earnings Survey (ESES) to...