This paper examines how the General Data Protection Regulation (GDPR) can be used to address procedural problems faced by platform workers, including opaque rating systems, arbitrary account suspension and nonpayment, and uncommunicative clients and platform operators. GDPR provides workers with...

The potential transformation of labour markets by the emergence of online labour platforms has triggered an intense academic, media and policy debate, but its true scale remains speculation. Nevertheless, adequate policy responses hinge on a good understanding of dynamics - something that will...

This paper discusses findings from a review of recent literature on support for securing compliance and better practice in occupational safety and health (OSH) in the changing world of work in advanced market economies. It explores innovative responses of regulators and private actors to the...

This working paper examines the impact on job quality of new digital technologies at work. It applies the multidimensional framework of the ETUI Job Quality Index to an analysis of the 27 EU Member States and data from the 2021 European Working Conditions Telephone Survey. The effects of...

This Working Paper brings together two parallel but complementary approaches to the impact of the platform economy on working conditions and social law. The first part of the study shows that the business models of some platforms is a combination of technological disruption and social evasion....

This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly,...

This working paper identifies some key areas of policy intervention for advancing socially sustainable and fair solutions for freelancers working in the creative industries, who are among those have suffered the most from the economic fallout of the Covid‑19 pandemic. In particular, we focus...

This Working Paper brings together two parallel but complementary approaches to the impact of the platform economy on working conditions and social law. The first part of the study shows that the business models of some platforms is a combination of technological disruption and social evasion....

The aim of this systematic review is to establish the research evidence of the relationship between the psychosocial work environment and employee health and its impact on organisational production. Searches in several databases were performed in September 2009. Previously known studies were...

This study examines labor standards enforcement and compliance in two Asian economies (Bangladesh and Cambodia) that have amongst the lowest labor costs in the world but are experiencing strong pressures to improve the price competitiveness of their textile and garment exports. Analysis of...