Moretto, Michele; Levaggi, Rosella; Rebba, Vincenzo - Fondazione ENI Enrico Mattei (FEEM) - 2005
This paper analyses the decision to invest in quality by a hospital in an environment where doctors are devoted workers, i.e. they care for specific aspects of the output they produce. We assume that quality is the result of both an investment in new technology and the effort of the medical...