In this paper, we compare two different representations of Framework Programs as affiliation network: "One-mode networks"' and "Two-mode networks"'. The aim of this article is to show that the choice of the representation has an impact on the analysis of the networks and on the results of the...

This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...